Basswood Supply

FAQ

Ordering, sizing, product care, and delivery.

How do I place an order?

Open a product page and choose Request an order. Send one product per request. We’ll reply by email with availability, the total, and delivery details.

What sizes does the tee come in?

Ask us for the available sizes and fit before ordering.

How should I wash the mug?

Ask us for the care instructions before putting the mug in the dishwasher or microwave.

How big is the table?

Ask us for the tabletop dimensions and height before ordering.

Where do you deliver and how long will it take?

Ask us to confirm delivery to your area. We’ll confirm the estimated lead time in our reply. Include your city or postal code for a delivery inquiry.

What are the return terms?

Ask us for the return terms when requesting your quote.

How will I hear back?

We’ll reply to the email address you enter. The confirmation on this site means we’ve accepted your request for review.